Shipping policy

📦 Shipping Policy

  • Processing Time: Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be handled the next working day.

  • Delivery Time:

    • Europe: 4–8 business days

    • International: 7–14 business days

  • Shipping Fees: Calculated at checkout. Free shipping on orders over €100.

  • Tracking: You will receive a tracking number via email once your order is shipped.

  • Customs: Buyers are responsible for any customs fees or import taxes.

🔁 Return & Exchange Policy

  • We accept returns and exchanges within 14 days of delivery.

  • Items must be unused, unwashed, and in their original condition.

  • To start a return, contact us at info@trendy-atelier.com

  • Return shipping costs are the responsibility of the customer unless the item is defective.

  • Refunds are issued to the original payment method once we receive the item.

Note: Sale items and custom pieces are final sale.

🔐 Privacy Policy

We respect your privacy. Your personal information (name, address, email, etc.) is used only to process and ship your order.

  • We never sell or share your information.

  • Payments are processed securely through trusted platforms (e.g., Shopify Payments, PayPal).

For more details, visit our full Privacy Policy.

📃 Terms of Service

By shopping with us, you agree to:

  • Provide accurate contact and shipping information.

  • Use our content and images only with permission.

  • Accept that product colors may slightly vary due to lighting and screen differences.

📩 Contact Us

Have questions or concerns? Reach out to us at:
📧 info@trendy-atelier.com 
We usually reply within 24 hours on business days.